Privacy policy
Last updated 11 November 2026
Your videos never leave your computer. Tape REW does all its work locally, and we never see, receive or store your footage. This page explains the small amount of information that is handled when you buy, activate or ask for help.
Tape REW is made by Mixtape Made LLC, 30 N Gould St Ste R, Sheridan, Wyoming 82801-6317, United States. Contact: hello@taperew.com.
What is collected, and by whom
| When | What | Who handles it | Why |
|---|---|---|---|
| You use the app | Nothing about your videos. No usage tracking and no automatic crash reports. If the app fails, it saves a log on your computer, which you can choose to email to us | Nobody | |
| You activate or check a licence | Your licence key, an activation ID and a label for the computer (such as its name, so you can tell your activations apart), plus your IP address as part of any internet request | Polar, on our behalf | To confirm the licence is valid and count your 3 activations |
| You buy a licence | Name, email address, billing country or address, payment details | Polar, as the seller. We see your name, email, country and order, never your card details | To take payment, charge the right tax and send your key |
| You email us | Your email address and whatever you write or attach | Us, through our email provider, MXroute | To answer you |
| You visit taperew.com | Standard server logs such as IP address, browser type and pages requested | Our hosting provider, Cloudflare | To keep the site running and secure |
| The app checks for an update, or you download the optional engine | A standard web request with the app's version number, including your IP address. The update check can be switched off in settings | Our download host, Cloudflare | To tell you about a new version or deliver the file |
The website uses no advertising and no tracking cookies. It counts visits with a privacy-friendly analytics service, Cloudflare Web Analytics, which does not use cookies and does not build profiles of individual visitors.
If you send us a video
We will never ask the app to send us your footage. If you choose to email or share a clip so we can look into a problem, we use it only for that, keep it private, and delete it when the issue is closed or when you ask.
Beta testers
If you take part in beta testing, we keep your email address and the details you give us about your tapes and computer so we can follow up on your reports. We will only show a frame from your footage publicly if you have agreed to that in writing.
How long information is kept
- Order and licence records: for as long as your licence is in use, and afterwards for as long as tax and accounting rules require.
- Support email: up to 24 months after the conversation ends.
- Server logs: as set by the hosting provider, normally a few weeks.
Who else is involved
We do not sell or rent your information. It is shared only with the companies that help us run Tape REW: Polar (checkout, tax and licence keys), MXroute (email) and Cloudflare (website and downloads). Polar's own privacy policy explains how it handles payment information.
These companies may process information in the United States and other countries.
Your choices and rights
You can ask us what information we hold about you, ask us to correct or delete it, or object to how it is used. Write to hello@taperew.com and we will reply within 30 days. We may need to keep some order records where the law requires it.
If you live in the European Union, the United Kingdom or another place with data protection law, you also have the right to complain to your local data protection authority. Where we rely on a legal basis, it is the contract with you (licence and purchase), our legitimate interest in running and securing the service (logs, support), and legal obligations (tax records).
Children
Tape REW is not directed at children, and we do not knowingly collect information from anyone under 16.
Changes
If this policy changes, the date at the top changes with it. If a change is significant, we will say so on the website.